Q: Do I receive help when I open my business?
A: Yes. In addition to your initial training period, your field representative will work with you in your market for several days. The exact schedule will be worked out with you. Your field-marketing manager will assist you thereafter in developing your business on an ongoing basis.

Q: Will I be trained to run my franchise?
A: Yes, all franchisees must attend and successfully complete the training program provided by us at our headquarters in Atlanta. The cost of this initial training is included in your franchise fee. However, the costs connected with travel and lodging will be the responsibility of the franchisee. All owners and operational managers should attend training.

Q: What other support can I expect?
A: You will receive the Operations Manual and any other manuals that will guide you in running your business.

Q: How much money can I make from my franchise?
A: We will rely on our franchise locations to supply you information on this subject and with some effort on your part, you can put together a fairly accurate pro-forma.

Q: How long does it take to get my location opened?
A: In our experience, your location should be in operation within 6-9 months from the time you sign the franchise agreement with us. However, this can vary depending on the availability of space and other factors.

Q: Is it necessary to have previous experience to be a franchisee?
A: Yes, we require the franchise owner to have full service restauraunt experience..

Q: How much is the franchise fee?
A: The franchise fee is $30,000 for each location.

Q: How much does it cost to get my location open?
A: Including the franchise fee, it costs between $371,250.00 and $656,700.00 to open a location in a leased space.

Q: Do you provide financing?
A: No. We can recommend several institutions that work with franchisees to provide financing.

Q: Does the franchisee pay a continuing royalty?
A: Yes, the franchisee pays a royalty fee of 5% of gross receipts.

Q: What about an advertising fee?
A: We have a national advertising fund that is used to create marketing materials and provide regional and national advertising programs. You will have the opportunity to participate in these programs, which are centered on product promotions and seasonal campaigns. To support this activity, each franchise contributes 1% of gross receipts to the fund, which allows us to offer you a complete level of marketing training and support to ensure your store is effectively being promoted in your area.

Q: What is aggressive advertising spending on a local basis?
A: Franchisees are required to spend a minimum of 3% of actual annual sales on local marketing programs. You will have access to a full arsenal of tools for your local marketing efforts.

Q: I am definitely interested in pursuing a franchise. What is my next step?
A: Please fill out the “FRANCHISE APPLICANT BIOGRAPHY” questionnaire and submit it to us. We will then assess your qualifications and give you a call to discuss the next step in the process.